Destination Himalaya Treks and Expedition is committed to delivering top-notch quality service to our valued clients. As a registered trekking agency in Nepal with two decades of experience serving individuals worldwide, we hold a high responsibility to ensure that your journey is both memorable and safe with us.
For that, first and foremost we must create a mutual understanding and belief. Below are the terms and conditions we uphold. Please read them thoroughly before booking any trip with us, as they become effective from the moment you confirm your booking.
Booking Policies
- After your decision is made about the trip, we require a 30% deposit of the total trip cost per person. After the payment is received, we will send you a confirmation notification of the trip.
- Also, please don't forget to send a clear copy of your passport and a passport-sized photo. So, we can arrange domestic flight bookings, hotel arrangements, and most importantly permits as soon as possible. (Permits will be arranged before you arrive here in Kathmandu).
- For the remaining amount, you can simply pay after your arrival here in Kathmandu. Well! We usually prefer to take cash (any currency). However, if you want to pay by card or wire transfer then, you must pay the transaction cost.
HOW DO YOU PAY?
Payments can be wired by Bank Transfer, Western Union Money Transfer, or Credit Card. Please, use any mentioned means of payment that's feasible for you.
Please note that, If you wish to pay through bank transfer, our company's bank account is mentioned below. Transaction charges need to be paid by the clients at the time of payment deposit.
SWIFT/ WIRE Transfer
Paying Bank: BANK OF KATHMANDU LTD.
Bank Address: THAMEL BRANCH
Account Holder Name: DESTINATION HIMALAYA TREK AND EXPEDITION
Bank Account Number: 010100020374840
SWIFT: BOKLNPKA
What about the Cancellation policy?
Please note that the cancellation fees will be charged accordingly, based on the cancellation date and the trip's starting date. Here, are the mentioned cancellation policies:
- If you want to change anything regarding the expedition/trip then, you must inform us one month before the trip gets started through email.
- If the clients cancel the trip before 30 days. The advance payment is refundable but cuts out the booking fees and other charges of permits, accommodation, transportation, flight fees, hotel charges, documentation, porter, and guide insurance.
- You can postpone the trip or transfer this trip to your beloved friends, or family who may visit Nepal for any other trip in the future. The payments are fully secured with us and you can use them whenever you want to in future expeditions.
- If the cancellation of the trip is done in less than 15 days then the advance payment is simply non-refundable.
- If the cancellation is done before 15 days of the trip starting date, then a 20% cancellation fee will be charged by deducting the booking fees and other charges of permits, accommodation, transportation, flight fees, hotel charges, documentation, porter, and guide insurance.
Travel Insurance
Destination Himalaya Treks and Expedition suggest and recommend travel insurance for any expedition here in Nepal. Having travel insurance acts as a safety net for you to enjoy the trek/climbing without worrying much about medical concerns. Most of the trek takes you to an elevation of above 4000 meters and remote areas and trails along the mountain areas, there are always risks of unseen medical emergencies (rarely) circulating.
Please make sure that it covers medical injuries, theft, and loss of property, and do not forget helicopter evacuation in case of AMS (Acute Mountain Sickness). As evacuation is the only way in the mountains. If these are not managed before the trek then it can cost thousands of dollars to cover the bills. So, please consider this and take time to check the clauses thoroughly mentioned in your policy.
Note: For further details please WhatsApp or email us. We can assist you with many travel insurance recommendations that cover all of the mentioned aspects.
Flights/ Delays and Cancellation
Well, as we all are familiar with how there are always unseen conditions circulating around the mountains due to bad weather situations. Due to this the majority of domestic flights get delayed or canceled, especially in the Annapurna, Everest, Dolpo, and Jumla regions.
If this unfortunate situation occurs, the departure date or the completion date of your trek may need to be changed. Hence, the clients need to bear the extra expenses for food, and accommodation costs by themselves.
Photography and Videography Policy
Our DHT members of portes, guide, and assistant guide might click on your pictures (with your permission of course) during the trip. We may use those photographs and videographs for the promotion of our businesses through the website and other social media sites such as Facebook, and Instagram by the company account.
For further information
Key Person: Min Gurung
Whatsapp: +977 9851016814, +977 9851146814
E-mail: info@destinationhimalayatreks.com